Privacy Statement

Artek oy ab takes the protection of your personal data very seriously. The purpose of the Privacy Statement is to inform you about the type of personal data that will be collected when you use our website,, and how we will process, use, and protect such data.

1. Scope


Use of the website is subject to the Privacy Statement set out below. The website is a service provided by Artek oy ab, Mannerheimintie 12 B, 4. krs, 00100 Helsinki, Finland (hereinafter, “Artek”). Where relevant, Artek is the controller pursuant to Article 4 of the EU General Data Protection Regulation (hereinafter, “GDPR”).


Protecting your personal data is important to us, in particular, where respecting your personal rights in connection with the processing and use of such data is concerned. The term personal data refers to information regarding the personal and/or factual circumstances of a specific or specifiable natural person including the person’s name, postal address, e-mail address and/or telephone number and user data such as the IP address. We collect, process, and use your personal data in compliance with the relevant laws.

2. Automated Data Collection and Processing by your Browser


As with every website, our server automatically collects the following information and temporarily saves it in server log files which are transmitted by your browser unless you have deactivated such function:

- The IP address of the computer transmitting the request;

- The client’s file request;

- The http response code;

- The volume of data transmitted;

- The website from which you access our website (referrer URL);

- The date and time of the server request;

- The type, version and language of your browser; and

- The operating system on the computer transmitting the request.

Our server log files are not evaluated based on personal use. We cannot allocate this data to specific persons at any time. Also, we do not merge this data with data from other sources.


Our website uses Google Analytics, a web analytics service offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”). Google Analytics uses small text files called cookies which are saved on your computer to facilitate analysis of your website use. The information collected relates to your operating system, browser and IP address, the website you accessed previously (referrer URL), and the date and time of your visit to our website. The information generated by cookies regarding your use of our website typically is transmitted to and saved on a Google server in the United States. If and when IP anonymization is activated on this website, Google will truncate your IP address for transmission among member states of the European Union or to other member states of the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to a Google server in the United States and then truncated. At the request of the operator of this website, Google will use this information to evaluate your use of our website, to compile reports on website activity, and to provide us with other services relating to website activity and Internet use. The IP address transmitted from your browser as part of Google Analytics will not be merged with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, please note that in this case you may not be able to use the full functionality of our website. In addition, you can object to Google’s collection of data generated by cookies relating to your use of our website (including your IP address) as well as to its dissemination of the data. To do so, download and install the browser plug-in available at

We use Google Analytics to analyze and enhance the use of our website regularly. The resulting statistics allow us to improve our offerings and make them more interesting for you, the user. If we ask you for your consent, the legal basis for processing is Art. 6 (1) a) GDPR. Otherwise, the legal basis for the use of Google Analytics is Art. 6 (1) f) GDPR.

Information regarding the third-party provider is as follows: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001; terms of use; overview of data protection; privacy statement.


Vimeo: This website uses plugins from the Vimeo video portal from Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter “Vimeo”).

We use Vimeo in the “do-not-track mode”. According to Vimeo, this mode prevents the player from following all data of the playback session. According to Vimeo, this has the same effect as activating a do-not-track header in the browser:

Vimeo is used in the interest of an appealing presentation of our website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f) GDPR .

Information regarding the third-party provider: Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA;

3. Collection and Processing of Data Provided Voluntarily


Your provision of personal data to us by e-mail or via our website is voluntary. We use this data to process our contractual relationship with you and/or your inquiries or orders, to conduct market research or opinion polls, or for mailing our advertisements to you. We only use your data for e-mail advertising purposes with your consent. We will erase the data so generated as soon as it no longer needs to be saved; if statutory retention periods apply, we will restrict the processing of such data. The legal basis is Article 6 (1) b) of the GDPR or Article 6 (1) f) of the GDPR.


If you want to subscribe to our newsletter, please provide your valid e-mail address, your full name and your country of origin, and confirm that you are in agreement with the following (the legal basis is Art. 6 (1) p. 1 a) of the GDPR):

I agree that Artek oy ab and the companies linked below may process and use the data I have entered to send me an email newsletter to inform me about furniture and home accessories as well as current company promotions and events. A list of companies is available here.

I can revoke this agreement at any time by sending written notice to Artek oy ab, Mannerheimintie 12 B, 4. krs, 00100 Helsinki, Finland or to info(at) In the event that I revoke consent, the data I have entered will be deleted at all the companies in question and will no longer be used for newsletter delivery.


Personal data provided to us via our website will be saved only for the time it takes us to meet the purpose for which you provided such data. When your contract has been fulfilled completely, your data will be blocked and then deleted in accordance with the relevant tax and trade regulations unless you have given your express consent to such data being used for other purposes. To the extent mandatory trade and tax retention periods need to be observed, the retention period for some types of data can be up to ten years.


The live-chat function to directly communicate with clients on our website is a service of Intercom, Inc., a Delaware corporation with offices at 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA.

Data provided in the context of a live-chat (name, e-mail address, message texts) will be processed to answer your requests (legal basis Art. Art. 6 Abs. 1 lit b) DSGVO).

Intercom, Inc. acts on our behalf as processor as provided for in Art. 28 DSGVO and stores data solely to enable the chat function.

Further information about Intercom’s data protection rules can be found here:

4. Transmission to Third Parties


We will not transmit any personal data you provide to us to any third parties. Personal data will be transmitted only:

- if you have given prior consent;

- to sub-contractors who need to receive and use such data for the purpose of fulfilling specific orders if required to process your inquiries, orders and use of our services;

- to service providers bound by instructions if required to process your order data in accordance with the law; and

- to parties entitled to obtain such data if required to comply with statutory obligations.

5. Cookies


To learn about your individual preferences and adjust our offerings optimally to best meet your needs, our website uses cookies – small text files saved on your computer or mobile device that your computer or mobile device can retrieve when you access our website at a later time. Cookies do not contain any personal data and we do not merge the data in cookies with data from other sources.


Cookies do not harm your computer or mobile device and do not contain any viruses. If you do not want cookies saved on your computer, please adjust your browser settings so saving cookies is impossible or you are asked for express consent before any cookies are saved. Please note that you may have to change the settings in each browser you use to access this website and that not all functions of this website may be available to you if you object to the use of cookies.


If you decide to use the site with essential cookies only (a choice presented in our cookie banner upon your first visit of, our site will only use so-called session cookies. These cookies are used to enhance the performance of our website (i.e. by speeding up the rendering of the correct font). As session cookies, they are automatically deleted from your system once you close our site. They do not remain on your system and cannot be cross-referenced with other data while they are on your system.

6. Your Rights


At any time, at no cost to you and without providing any reason you can request information regarding the data relating to you which is saved in our systems as well as information regarding the origin, recipients or categories of recipients to whom such data has been transmitted and why such data has been saved.


In addition, legally you are entitled to have your personal data rectified, blocked or erased. Also, you can withdraw your consent to the use of your data at any time and without having to provide a reason. If we process your personal data to pursue our legitimate interests pursuant to Article 6 (1) f) of the GDPR, pursuant to Article 21 of the GDPR you have the right to object. In addition, you have the right to portability of your data and the right to lodge a complaint with a data protection supervisory authority if you are not satisfied with our processing of your personal data.


Please address any requests for information, inquiries, objections to the processing of your data, and any questions you may have to Artek oy ab, Mannerheimintie 12 B, 4. krs, 00100 Helsinki, Finland or to info(at)


If you have any questions concerning data protection, please feel free to contact our Data Protection Officer, Mr. Simon Brandmeier at info(at)

Artek Questionnaire Raffle (EN-FIN-JPN) - T&C´s

Terms & Conditions of the raffle

Enter the Sweepstake on Artek's Instagram

Entrants participate by commenting on the post and following the Artek Instagram account.

1. The prizes of the raffle are:

One Artek Light Tasting Set for 3 winners. Please note that the 3 winners will be chosen at random. Each winner will win only one of these 3 prizes.

2. The raffle is organized by Vitra International AG (“Artek”), Klünenfeldstrasse 22, 4127 Birsfelden, Switzerland and runs from November 16th 2021 until November 23rd 2021 (the “Entry Period”).

3. Artek reserves the right to cancel the raffle at any time without prior notice. In particular, but not limited to, Artek may cancel the competition in case of technical issues (e.g. computer viruses, manipulation or hard/software errors), or if, due to legal reasons, the competition cannot be properly implemented. Should a participant be cause for the cancellation of the competition, Artek may demand compensation for damage.

4. Participants must be 18 or over. Participation is excluded for employees and freelancers working for Artek, its subsidiaries, affiliates and local partners and their respective immediate family and household members. Only one entry per person is permitted. Entries generated by script, macro, or other automated means are void. Artek reserves the right, in its sole discretion, to exclude persons who attempt to manipulate the competition in any way whatsoever, who violate these terms and conditions of participation or who deliberately misuse the competition to annoy, insult, threaten or harass persons.

5. Prizes are not transferable and cannot be redeemed for cash.

6. The winning entry for each prize will be chosen at random the day after the Entry Period ends. The winners will be notified via Instagram. The winners must claim their prize within five business days from the time of the notification or will forfeit such Prize, whereupon another winner may be selected from the pool of eligible entries. All decisions or judgments by Artek in this Sweepstake are final.

7. In the event of unforeseen circumstances, Artek reserves the right (a) to substitute an alternative prize of equivalent or greater value and (b) in exceptional circumstances to amend or foreclose the promotion without notice.

8. Extraneous costs (such as transport, food and drink and fees) are not included and must also be paid by the winner(s). Winners are responsible for any tax payable as a direct or indirect result of the competition. Artek is not in any way liable for any tax payable by the winner.

9. The winner of each prize will be informed via Instagram and must confirm acceptance of the prize within five business days.

10. Except where prohibited, participation in the competition constitutes each winner’s consent to competition partners’ and their agents’ use of the winners' names for promotional purposes in any media without further payment or consideration.

11. Entries via agents or third parties are invalid.

12. Artek is only liable for damages if the damage is due to intent or gross negligence of Artek. Artek is liable for culpable injury to life, body or health of a person even in cases of simple negligence. In addition, Artek is also liable for the simple negligent violation of an essential contractual obligation. A contractual obligation is essential if its fulfilment makes the proper execution of the contract and the fulfilment of the purpose of this contract possible in the first place and on whose fulfilment a Giveaway participant may regularly rely. Liability under the Product Liability Act remains unaffected.

13. The competition is subject to Swiss law.

14. When storing and using the participants’ data, Artek will comply with the relevant data protection regulations. Artek will collect, store and use the personal data provided for the purpose of participation in the competition. The data will only be stored for as long as it is required for the aforementioned purposes. No data will be passed on to third parties, unless the passing on is necessary for the execution of the competition or the sending of the prize (e.g. postal service provider etc.). The details of Artek’s processing of personal data are explained in the privacy policy, which can be found under

15. There are no legal remedies to review the draw of the winner. The competition is in no way hosted, supported, endorsed or conducted by Facebook Ireland Limited or other Facebook companies (“Facebook”) and is unrelated to these. Participation in the competition does not give rise to any claims of the participants (in particular no liability claims) against Facebook with regard to the competition. Any invalidity or unenforceability of certain clauses of these Terms & Conditions of participation shall not affect the validity or enforceability of other clauses.

16. Legal recourse is excluded.

17. The participant indemnifies Artek against claims of third parties of any kind whatsoever resulting from the illegal use of photos or other content used by the participant. The indemnity obligation also includes the obligation to fully indemnify Artek from legal defense costs (e.g. court and lawyer fees).

18. These Terms & Conditions shall be governed by Swiss law to the exclusion of the Swiss conflict of laws provisions and the UN Convention on Contracts for the International Sale of Goods.

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